Auto insurance claims
management software
Get your customers back on the road faster with our intelligent automated motor claims management software that streamlines the insurance claims process for insurers, assessors, repairers, and customers.
Providing claim solutions for over a decade to
Arnie auto claim tracking software helps you manage your automotive insurance claims better with vehicle claims process automation. Instant access to what’s happening with every claim.
What do we do?
Arnie streamlines auto repair claims tracking for insurers by automating workflows, linking key stakeholders, repairers and industry data, car valuation guides and parts lists into one centralised claims platform. It’s the perfect solution if you want to improve efficiency, reduce costs, and create higher levels of customer satisfaction.
When it comes to managing automotive insurance claims, everyone benefits from Arnie including motor insurance companies, assessors, auto body repairers and customers.
Why do insurance companies need our automated claims processing software?
We take care of the entire process so you don’t have to worry about a thing. Expect a user-friendly system with an easy-to-read dashboard that presents information in real-time. This means you can process claims faster, cheaper and more accurately.
Arnie is an intelligent claims process automation platform that includes state-of-the-art features to make processing auto insurance claims quick and simple:
Automated insurance
claims platform
- Create customised workflows
- Task completion triggers next
Integrated insurance claims platform
- Enable assessors to request quotes and assess claims remotely or on-site
- Integrates with repairer software packages
- Connect with over 14,000 registered repairers, salvage yards and industry utilities
Car insurance claims management system
- Monitor claims tracking process from start to finish
- Report on costs, durations, repair types, repairer performance
Webinar: The Future of Motor Claims Management and auto insurance claim automation.
Recently Arnie’s head of product, Danni Robson was featured in our webinar on the future of motor claims management. You can watch it for free here!
Arnie is an insurance claims automation solution that integrates with following systems
Arnie vehicle claims administration software reduces the cost of claims tracking, cuts repair times in half and keeps you in the loop from the moment the claim is filed to the second it’s closed out.
Automated workflow
management
Create operational efficiency, maintain data integrity, reduce duplicate entries and efforts with automated and custom workflows.
Connects insurers, repairer, assessors and salvage agents on one centralised platform for streamlined claim process management.
Extensive repairer
network
Connect with established, approved and committed repairers.
Access strong repairer networks.
Supporting 17 different quote packages.
Transparent repairer
selection process
Choose the best repairer for every claim by reviewing repairer performance ratings, location and work capacity.
Request quotes from one or more vendors.
Extensive
integrations
Works with repairer quoting and invoicing software.
Direct integration with insurer policy systems such as Claim Centre to enables all claim details to populate within Arnie.
On-demand
reporting
Create ad hoc reports, dashboards or scheduling functions to enable automated claims processing and delivery.
All reports can be represented by graphs, tables and crosstabs.
Utilise report templates or the easy drag and drop interface to create custom reports or export data.
Real time job
tracking
iPad and tablet friendly for
real-time updates in the field for assessors or repairers.
Claims staff can quickly access job status while the customer is on the line.
Improve customer
satisfaction
Process claims faster and keep customers in the loop every step
of the way.
Remote assessments expedite claims processing for rural customers.
Make better
decisions
Utilise repairer performance reviews and industry data on current and historical costs for parts and labour to select the best provider.
Reporting results provide insights into productivity and costs.
Auto insurance claim systems
Arnie enables users to manage the repair process by ensuring that costs are reasonable, trusted repair methods are used to return the vehicle to pre-accident condition, changes to the scope and completion date are monitored, and all authority and evidences are captured.
Arnie provides assessors with a simple claims platform to link their supply chain into a single platform to manage decision making, repairs, customer experience, and workload management. The business process ensures compliance and efficiency and visibility throughout.
In the event of total loss, Arnie supports the insurer to ensure the claimant is properly supported throughout the claims process, from issuing of documentation, movement of vehicle, salvage, settlement and replacement.
About us
We get it, dealing with motor insurance claims can be tricky. That’s why we developed a cloud-based software platform that takes stress out of the equation. If you’re tired of dealing with unhappy customers, finicky information systems and inflated repair quotes, then Arnie is for you. And the best part? We provide on-going support to users so they can pass on an unrivalled level of service to customers.
Never double up again
Designed to adapt to even the most complex claim requirements, with Arnie you can eliminate duplicate efforts and time-intensive manual inputs. Automated workflows and dashboards give claims staff, managers, assessors and repairers easy access to everything they need.
Robust security
Arnie cares about the privacy of your claims. That’s why we’ve got all the boxes ticked when it comes to security:
Set access permissions to control who sees and interacts with your data.
Auto save and real-time updates preserve data integrity.
All data is encrypted in transit and at rest.
APRA compliant.
Control costs
With Arnie, you can offer customers competitive quotes by benchmarking parts and repair costs to ensure further transparency. This means you can reduce the payment time for repairs, improving both customer experience and satisfaction.
Variations must be submitted for review and approval.
Industry parts prices and vehicle valuation guides enable parts and labour cost benchmarking.
Take control of your auto claims processes with Arnie vehicle claims software.
Find out how Arnie motor claims management platform can work for your organisation.
Complete the form and our team will be in touch.
